Terms and Conditions for Taxi "1X"

Welcome to Taxi "1X"! Before using our services, please carefully read the following Terms and Conditions. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, you should not use our services.

1. Introduction

Taxi "1X" is a transportation service providing taxi services through our platform. These Terms and Conditions govern your use of our services, including our website, mobile application, and any related services.

2. Eligibility

To use our services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By using Taxi "1X," you affirm that you meet these requirements. If you are using Taxi "1X" on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

3. User Account

You may be required to create an account to access certain features of our services. You agree to provide accurate, current, and complete information during the registration process and to update it as necessary to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Services Provided

Taxi "1X" provides a platform to connect passengers with drivers. Our services may include booking rides, payment processing, and customer support. We strive to provide reliable services, but we do not guarantee the availability of taxis or drivers at all times.

5. Payment Terms

All rides booked through Taxi "1X" are subject to applicable fees. Prices for services will be communicated at the time of booking. Payment can be made through various methods as indicated on our platform. By providing your payment information, you authorize Taxi "1X" to charge the applicable fees to your chosen payment method.

6. Cancellation and Refund Policy

Cancellation policies may vary depending on the specific circumstances surrounding the ride. Generally, you may cancel a ride through our platform, but cancellation fees may apply. Refunds will be provided at our discretion in cases where services were not delivered as promised, or due to other extenuating circumstances.

7. Rider Conduct

As a user of Taxi “1X”, you agree to adhere to the following conduct guidelines:

  • Treat drivers and other passengers with respect.
  • Do not engage in any form of harassment, discriminatory behavior, or abusive language.
  • Keep the vehicle clean, and do not damage or deface property.
  • Use seat belts and abide by all safety regulations.

Failure to comply with these guidelines may result in suspension or termination of your account and access to our services.

8. Driver Conduct

Taxi "1X" expects our drivers to provide safe and respectful service. Drivers are required to comply with all applicable laws and regulations, maintain their vehicles in good working condition, and treat passengers with courtesy. Any complaints regarding driver behavior should be reported to our customer support.

9. Privacy Policy

We respect your privacy and are committed to protecting the personal information you provide to us. Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

10. Limitation of Liability

Taxi "1X" aims to provide a safe and reliable service but does not accept liability for any losses, damages, or expenses arising from the use of our services, including but not limited to:

  • Any delay or failure to provide service.
  • Issues arising from the conduct of drivers or passengers.
  • Accidents, injuries, or damages incurred during rides.

In no event shall Taxi "1X" be liable for indirect, incidental, special, or consequential damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Taxi "1X," its affiliates, and its officers, employees, and agents from any claims, liabilities, damages, losses, or expenses, including attorney fees, arising out of or related to your use of our services or violation of these Terms and Conditions.

12. Changes to Terms

Taxi "1X" reserves the right to modify these Terms and Conditions at any time. Changes will be effective when posted on our platform, and your continued use of the services after such changes constitutes your acceptance of the new terms. It is your responsibility to review these Terms periodically.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under these terms shall be resolved in the appropriate courts of India.

14. Contact Information

For any questions regarding these Terms and Conditions or our services, please contact us at: